Two climbers Radim and Petra went climbing to the mountains. Petra was a lead climber, she was already at height and moving horizontally above the overhang. Suddenly her foot slipped, she fell and remained hanging under the overhang, unable to get back on the rock. Radim, her belayer, is stuck above the ground as well and he is unable to put her down on the ground due to insufficient length of the rope. Radim’s shoulder hurts and Petra is complaining about pain in her right leg. Radim calls 112 to ask for help. What would you do, if you were a 112 dispatcher?